20.06.2024.
Choosing the right ERP solution is a key step for a successful business, so it is often a long-term process that can take several months or even more. Considering the wide range of ready-made ERP systems on the market, finding the optimal solution that includes all the functionalities your business needs requires thorough consideration. Quite often, companies choose ready-made software solutions that abound in various functionalities, many of which remain unused. On the other hand, key functionalities for your business can be implemented in a way that is not fully adapted to the specifics of your way of working, which requires additional work for your employees. In both cases, there is an additional cost for your business.
To avoid the mentioned challenges, it is advisable to choose a customizable ERP solution. If, for example, you are engaged in retail, it is a logical step to choose a solution specialized for that area. Such solutions often come with a number of functionalities adapted to store management, which avoids possible complications when adapting the solution to the existing retail business.
In order to make the most of your business potential, choose an ERP solution that you can modify according to the specific needs of your business. This will ensure you invest in the functionality you truly need, tailored to the unique requirements of your business.
This is an overview of several of the best solutions with which you can optimize your business processes.
IPIS+ Sales Analytics
One of the key applications that can be added to the IPIS+ ERP is a dashboard application for real-time traffic monitoring, which enables timely access to data crucial for making important business decisions. IPIS+ Sales Analytics is an analytical tool for real-time sales management. It provides a real-time view of sales by store location, basket size, number of customers and much more, with the possibility of comparison with previous periods. All key indicators can be analyzed over different periods - daily, weekly, monthly, quarterly and annually. The analysis and reporting module can be used at the level of individual locations, groups of locations, regions or the entire retail network.
The application is adaptable to various business systems and is suitable for companies with multiple locations. By providing a simple and quick insight into sales data, trends and measurement results, IPIS+ Sales Analytics facilitates the monitoring of set key business indicators.
Virtual POS
Virtual POS is an electronic platform that allows retailers to accept online payments, thus replacing traditional POS terminals in physical stores. It is a POS system that uses software to process transactions, enabling safe and fast payment through various payment methods such as credit and debit cards, e-wallets and bank transfers, without the need for a physical device. This platform includes all the business logic of a regular checkout, including prices, issuing invoices and promotions, with the purpose of simpler and faster connection with other systems, such as Autonomous store, SelfScan, Click and Collect, i.e. e-commerce and the like.
After a purchase is made, the virtual POS generates virtual receipts that are electronically sent to customers as confirmation of the transaction. The customer can also download this form of invoice later in PDF format in the mobile application or website, after logging in to their user profile. The advantage of a virtual receipt is that it is always at hand, unlike paper ones that are easily destroyed or lost, and at the same time saving paper is not negligible. In addition to the virtual POS, the virtual receipt as a functionality can also be implemented on all other types of cash registers.
MOBILE APPLICATIONS
Demand for mobile solutions has grown significantly in recent years. The IPIS+ module for retail therefore offers two mobile applications - a mobile POS and a mobile back-office (mobileBOOM).
Mobile POS
There are several ways retailers can eliminate lines in their stores and improve the customer experience. One of them is introducing a system of mobile points of sale or mobile POS.
Our mobile POS is an Android application that turns your smart device into a POS terminal. It is a flexible solution for billing products or services without the need for additional technical equipment. The advantage of this application is that it provides retail chains with all the functionalities of a regular cash register but on a mobile device. It can be used for various purposes, from downloading online orders to advanced solutions such as SelfScan, with which customers can scan items themselves, as well as QueueBuster, an effective solution for long queues that provides sellers with all the functionalities of regular cash registers. Mobile cash registers are especially useful in case of failure of regular cash registers when the mobile POS takes over all their functions.
Using mobile devices equipped with POS software to scan items and process contactless payments allows retailers to serve customers from anywhere in the store, which simultaneously reduces congestion at traditional checkouts and improves the shopping experience. By making it possible to make purchases outside the framework of traditionally fixed cash registers, mobile POS represents an innovative approach to trade transactions.
Mobile back-office (mobileBOOM)
While mobile POS speeds up and facilitates the process of billing and payment processing, our mobile back office optimizes back office processes. Our mobileBOOM application (Mobile Back-office Operations Management) is an add-on to the IPIS+ ERP solution, and it was created to enable sellers to access back-office data regardless of where they are located in the store at that moment. This Android application provides access to all necessary data at any time and from any device, thus providing greater efficiency with fewer desktop computers.
By reducing the amount of administrative work and minimizing the need for physical trips to the back office, the mobile back office gives retailers more time to work with customers, allowing customers to experience the benefits of a mobile back office. Since all information is available to salespeople through the mobileBOOM application, they can answer all the customer questions much faster, make better business decisions and perform administrative tasks more efficiently. In this way, mobileBOOM improves the efficiency, speed and accuracy of all business processes in the store, simultaneously increasing employee and customer satisfaction.
ADDITIONAL SERVICES COMPLEMENTING THE ERP SOLUTION
A quality software solution isn't enough if it is not supported by a reliable partner with extensive experience and proven expertise. It is crucial to consider that when choosing an ERP system, you are not only choosing a software solution but also a company that will guide you through the implementation and use of the system itself. The company behind your ERP solution must have an established practice of individual approach to each client. In addition, quality technical support is essential to ensure the smooth functioning of the system and provide support to customers when needed.
Quality and comprehensive support is essential for the long-term success of the business in which the ERP solution is implemented
All-round service
The IPIS+ ERP solution has been continuously developed for 35 years, which makes it one of the longest-running ERP solutions on the Croatian market. In addition to tailor-made technological solutions adapted to the specific needs of individual businesses, users of the IPIS+ ERP solution also have the services of technical support, business consulting and continuous overall development in order to maximize their business results in cooperation with PIS.
POS and self-checkout solutions
It is often more profitable to opt for one partner who, in addition to the suitable software, can also supply you with the associated hardware solution, in order to take care of the overall functioning of your retail store through their integration. In addition to a complete software solution that PIS continuously develops and adapts to the unique needs of the client, we also offer top-quality hardware solutions from our long-standing partners, whose implementation and maintenance are also taken care of by our team of experts. This cooperation allows us to properly understand the market's needs and adapt our offer to respond to them as efficiently as possible.
Business consulting
If you are ready to take a step further in optimizing your business, opt for business consulting. It is about consulting that can help you improve the areas that are challenging for your business, but also improve the areas in which you are already strong. One of the most popular areas for which retailers prefer to consult is certainly Category Management, while education in the field of Assortment Optimization is also increasingly popular.
The multitude of available options and the specific needs of each company can make the choice of an ERP system an extremely complex process. However, as it is an investment that offers significant potential for optimizing business processes and improving efficiency, we recommend that you invest time in consultation with our experienced team. Together, we will study the individual needs of your company and consider all aspects so that you can make an informed decision about an ERP solution that will contribute to your business success in the long term. Our multidisciplinary team of experts will support you in all stages of this process, from consulting and selecting an ERP solution to implementation and continuous support.
Contact us and arrange an informative meeting with our experts. Together we will tailor a solution that will suit your specific needs and bring your business to a higher level.
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