IT MAINTENANCE INCLUDES
daily maintenance of IT infrastructure on site
work at the end user's location
fault report via online portal 24/7/365
the possibility of agreeing on priorities and response times
for individual locations
online reports on the number and type of interventions and
the success of solving the reported problems
ADDITIONAL SERVICES
repair of faulty equipment
spare parts and HW equipment required for interventions
replacement HW equipment
replacement/removal/placement of HW equipment on request
cabling and network hauling
installation of system and application software